Volume 21, Issue 70 (12-2020)                   Zanko J Med Sci 2020, 21(70): 13-20 | Back to browse issues page

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kjhi L. Estimation of Time of Various Services Provided in The Emergency Department of Kosar Hospital, Sanandaj, Iran in 2018. Zanko J Med Sci. 2020; 21 (70) :13-20
URL: http://zanko.muk.ac.ir/article-1-495-en.html
Abstract:   (338 Views)
Background and Aim: The emergency department is the busiest part of the hospital with the most clients. Given the importance of scheduling in the management of emergency patients, this study was designed and implemented to evaluate the workflow of patients referring to the emergency department of Kosar Hospital.
Materials and Methods:  The design of this study was descriptive cross-sectional, in which the study population included all patients referred to the emergency department of Kosar Hospital in 1397 for 2 months (300 patients in total). Demographic information, waiting time for visits, providing results and consultations were extracted from the files and HIS of the hospital.
Results: The findings of this study showed that 92.7% of patients were visited in less than 15 minutes. Time required for triage of patients was less than 10 minutes in 99.7% of cases. 85.3% of participants were admitted to the ED (emergency department) in less than 20 minutes. Total admission time in ED was less than 2 hours in 96.7% of cases. More than 99.7% of imaging results were prepared in less than 1 hour. Similarly, in 90% of admitted patients, the results of lab tests were prepared in less than 2 hours.
Conclusion: According to this study, one of the factors contributing to the delaying of visits is the waiting time for the admission process. Lack of healthcare personnel, high number of clients and sometimes unnecessary hospitalizations increase the length of admission process in the emergency department.
Full-Text [PDF 525 kb]   (82 Downloads)    
Type of Study: Research | Subject: Special
Received: 2019/12/19 | Accepted: 2020/06/23 | ePublished: 2020/12/30

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